ENTR

How do you create a product culture in a team that's historically been execution-focused?

Model answer

Model answerExecution-focused teams have often been rewarded for shipping, not for learning. Changing that culture means changing what gets celebrated. I'd start small: introduce a 'learning review' after every major launch — not a post-mortem but a standard practice. Celebrate teams that discovered their hypothesis was wrong, because that's learning. Over time, I'd hire for curiosity and make discovery work visible in planning cycles.

Framework · Culture Change

  1. CChange what's celebrated
    Culture follows incentives. Start celebrating learning, not just shipping
  2. LLearning reviews
    After every launch: what did we learn? Not what went wrong — what did we learn?
  3. HHire for curiosity
    Over time, bring in people who ask 'why' as much as 'how'
  4. DMake discovery visible
    Discovery work must appear in sprint planning and roadmaps — or it won't happen

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