Design a feature for a banking app that helps users save more money.
Model answer
Model answerI'd focus on behavioral economics — making saving automatic and rewarding. Users don't save because the friction of deciding when and how much is too high. My solution: 'Roundup Savings' — every purchase rounds up to the nearest unit, the difference goes to savings. Simple, automatic, visible. I'd track adoption rate, weekly savings amount, and whether users feel in control of their money.
Framework · HEART Framework
- HHappiness
Do users feel good about their savings progress? Measure sentiment - EEngagement
How often do users interact with the savings feature weekly? - AAdoption
What % of active users have enabled automatic saving? - RRetention
Do users who save stick around longer? Correlate with churn - TTask Success
Can users understand and set up saving in under 2 minutes?
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